More for your customers

Encouraging an existing customer to return is anywhere from 5 to 25 times less expensive than acquiring a new customer

OVERVIEW

Customer loyalty is key to any business.  According to Harvard Business Review, “acquiring a new customer is anywhere from five to 25 times more expensive than retaining an existing one.” Our partnership with Monetary allows us to create customized loyalty programs to communicate with and reward loyal customers. All marketing and data collection is automated, and integrates with our point of sale.

Our loyalty program allows you to communicate with your customers and reward them for coming back.  In the hospitality industry, customer communication is key.  You can keep your business on the top of their mind through SMS, email, and push notifications.  Use points, punch cards, or rewards for your most loyal customers.

BENEFITS

Segmentation

You are given the power to reward customers based on spending habits. Five different spending segments help design appropriate and more effective marketing campaigns. A customer who visits once a month is offered a different reward than a customer who visits weekly.

Communication

Apps allow for increased communications through push notifications to keep your business at the top of their mind. Customers are reached via email, SMS, and push notifications. Marketing emails are automated for increase effectiveness and ease.

Automation

Customer data such as amount spent, behavioral data, and preferences are gathered from each transaction; customized campaigns are automatically launched to your customers effortlessly.

Integration

Rewards are automatically generated, no manual input necessary.  The process is simple and secure.

FEATURE SNAPSHOT
  • Integrate with your POS system
  • Create a custom mobile app for your business
  • Connect with customers using push notifications, SMS (text message), and email
  • Marketing campaigns:
    • Happy Birthday
    • Thank your “BIG spenders”
    • Bring back “lazy” customers
    • Thank your most recent customers
    • Slow time-killer
    • Welcome “knew” customers
    • Create YOUR own (UNLIMITED options)
  • Loyalty programs
    • Cash back,
    • Prize/product
    • Check-in
    • Points
    • Flat discount
    • Punch card
WHY LOYALTY FROM ZONAL?

Zonal’s loyalty program is flexible and secure. Customized apps create a fun and modern method to connect with customers.

Loyal customers are worth more than new customers.  Encourage your customers to increase their spending each visit by offering rewards and incentives.

 

SEE IT IN ACTION

IDENTIFY AND REWARD YOUR BEST CUSTOMERS

Find out how the Zonal Loyalty solution can help you with your customer rewards and loyalty programs